Buyer's guide · Practical checklist

How to choose a accountant in Australia (2026 checklist)

A practical 10-step checklist for choosing the right accountant in Australia. Questions to ask, red flags to avoid, verification sources, and typical timelines.

Written by Best Accountants Australia editorial team · Updated 16 April 2026 · 3 min read

What should I look for when choosing a accountant?

Choose a accountant by checking these five things first: (1) relevant credentials and registration with the appropriate industry body, (2) a minimum of 50+ public reviews averaging 4.5+, (3) transparent itemised pricing in a written quote, (4) availability within your timeframe, and (5) responsiveness to your initial enquiry. Shortlist 3 candidates, ask the same 5 questions of each, and choose the one that scores highest on communication and value — not just the lowest price.

Checklist based on 36 providers analysed across 7 service types.

Key takeaways

  • Always verify credentials with the relevant Australian industry body.
  • Require 3+ written itemised quotes before committing.
  • A 4.5+ rating across 50+ public reviews is a reasonable baseline — ignore <20 reviews.
  • Communication quality in the first 24 hours predicts service quality later.
  • Cheapest is rarely best; mid-tier value is usually the safest pick.

The 10-point checklist

  • Credentials: is the accountant registered with the relevant Australian industry body?
  • Reviews: 50+ public reviews with a 4.5+ average on Google or Productreview.com.au
  • Pricing transparency: do they provide written itemised quotes within 24 hours?
  • Insurance: professional indemnity or public liability cover appropriate to the service
  • Experience: minimum 3 years in the specific service type you need
  • Communication: clear, prompt replies to your first enquiry
  • Scope alignment: do they offer the exact service you need (not just something similar)?
  • Location: physically based near you or with proven service coverage in your suburb
  • References: willing to provide 2 recent client references on request
  • Warranty or guarantee: what happens if the service doesn't meet agreed standards?

7 questions to ask every accountant on your shortlist

  • What's included in your quote? What's NOT included?
  • Who exactly will be doing the work, and what are their qualifications?
  • Can you provide 2 references from clients with similar needs to mine?
  • How do you handle changes or issues once the service has started?
  • What's your refund or redress policy if I'm not satisfied?
  • How long will this take from engagement to completion?
  • Is there a case in which your costs could exceed the quote, and by how much?

Red flags to walk away from

  • Pressure to sign a contract on the first call
  • No written quote, or verbal-only pricing
  • Fewer than 20 public reviews, or a perfect 5.0 with <30 reviews (often fake)
  • Unwilling to provide credentials or registration numbers
  • Asks for large upfront payment (>30%) before starting work
  • No physical address listed or can't be verified on ABR/ABN Lookup
  • Consistently avoids specific scope or pricing questions

Frequently asked questions

What should I look for when choosing a accountant?

Choose a accountant by checking these five things first: (1) relevant credentials and registration with the appropriate industry body, (2) a minimum of 50+ public reviews averaging 4.5+, (3) transparent itemised pricing in a written quote, (4) availability within your timeframe, and (5) responsiveness to your initial enquiry. Shortlist 3 candidates, ask the same 5 questions of each, and choose the one that scores highest on communication and value — not just the lowest price.

How much does a tax return cost in Australia in 2026?

Simple PAYG return: $99-$160 (online or basic tax agent). Standard return with rental property or share trading: $250-$450. Complex with multiple income streams, capital gains, business income: $350-$700. Sole trader / contractor: $300-$700. Trust or company tax return: $1,200-$3,500. SMSF: $1,500-$3,000. Tax agent fees are tax-deductible in the following year. Most accountants offer free initial consultations.

Do I really need an accountant or can I do my own tax?

You can lodge yourself via myGov for free, suitable for simple PAYG returns with no investments. However, an experienced accountant typically identifies $300-$2,000 in legitimate deductions you'd miss DIY — usually more than their fee. Use an accountant if you have: investment property, share/crypto trading, multiple jobs, sole trader/contractor income, business income, capital gains, salary sacrifice/novated leasing, or work-related expenses over $300. The peace of mind and audit support is also valuable.

How do I find a good accountant for my small business?

Look for: CPA or CA membership (gold standard), tax agent registration with TPB (verify at tpb.gov.au), 5+ years experience in your industry, Xero or MYOB certified (depending on your software), transparent fixed-fee pricing rather than hourly billing, year-round availability not just tax time, willingness to provide proactive advice. Get 2-3 quotes before deciding. Check Google reviews, ask other small business owners in your industry, avoid accountants who only respond at EOFY.

What's the difference between CPA, CA and IPA accountants?

All three are professional accounting bodies in Australia with similar standards: CPA Australia (Certified Practising Accountant) — 170,000+ members, focus on broader business and government accounting. CA ANZ (Chartered Accountants ANZ) — 136,000+ members, traditionally seen as elite, strong in big-firm advisory. IPA (Institute of Public Accountants) — 35,000+ members, focus on small-to-medium practice. For tax returns and small business work, all three are equivalent quality. Major banks/listed companies tend to prefer CA-qualified accountants for senior roles.

When do I need to lodge my tax return in Australia?

DIY via myGov: 31 October for the previous financial year (ends 30 June). Via registered tax agent: 15 May the following year (about 7 extra months). Late lodgement: $313 fine for first 4 weeks, then increasing penalties. If you're owed a refund and lodge late, no fine — but no refund either until you lodge. Best practice: lodge in July-August for fastest refund (most processed within 14 days).

Find a Trusted Accountant

Free matching with CPA/CA accountants in your area. Get up to 3 quotes for your specific needs.

By submitting, you agree to our Privacy Policy. We'll connect you with up to 3 providers who may contact you.